TOZANDO

- privacy policy -

PRIVACY POLICY

Tozando Co., Ltd. (hereinafter referred to as “the company”) comply with applicable rules, guidelines, company guidlines, and this privacy policy (hereinafter referred to “applicable laws and regulations”) for handling personal information appropriately.

1. Personal Information Protection System

We have established and maintain a system to appropriately protect personal information, and continuously inspect and improve it to ensure the protection of personal information for directors and employees.

2. Security management of personal information

In all processes of obtaining, using, storing, and disposing of personal information, we strive to manage personal information in a safe, accurate, and up-to-date manner and ensure that appropriate security control measures are taken to prevent leaks and unauthorized access to personal information.

3. The purpose of the use of the private information

1) We clarify the purpose of use of personal information, announce it in advance, or notify the person when acquiring it. The acquired personal information will be used only to the extent necessary to achieve the purpose of use and will not be used beyond the purpose of use unless permitted by law.

2) The purpose for the use of private information in our company is as follows.

1 To processes related to sales services for business partners (including individual customers and businesses that may become business partners), such as orders, reserved items, sales processing, repair processing, delivery at a later date, delivery, after-sales service, etc.

2 For sales promotion and public relations, such as information on products or services sold by our company, our group companies or our business partners, exhibitions, store openings, rehearsals, conventions, etc. (hereinafter referred to as “events”)

3 To make necessary administrative communications regarding the event for which you have applied.

4 To register and manage user information when user authentication is required to use web services operated by the company or its group companies.

5 To respond to legal obligations and requests (including reporting to domestic and overseas regulatory agencies, judicial / administrative agencies, exchanges, and auditing by them)

3) The Company may change the purpose of use to the extent reasonably recognized as having a relevance to the purpose of use before the change. In this case, we will promptly announce the changed purpose of use or notify the person.

4) Notwithstanding the preceding three paragraphs, personal information may be used without notifying or disclosing the person in the following cases.

1 When there is a risk of harming the life, body, property or other rights and interests of the person or a third party by notifying or disclosing the purpose of use to the person.

2 When there is a risk of harming the rights or legitimate interests of the company and the group by notifying or disclosing the purpose of use to the individual.

3 When it is necessary for a national or a local public institution to cooperate in carrying out the affairs stipulated by law, by notifying or announcing the purpose of use to the person, the performance of the affairs will be hindered.

4 When it is recognized that the purpose of use is clear from the status of acquisition

4. Provided to a third party

1) The Company will not disclose or provide the acquired personal information to a third party except in the following cases.

1 When the prior consent of the person is obtained.

2 When entrusting a part of the handling of personal information to another business operator (hereinafter referred to as “contractor”) to the extent necessary to achieve the purpose of use.

3 When we share personal information with the group companies or business partners, we are responsible for personal information, the shared users, the purpose of use of shared users, and the management of the personal information when notifying or publicizing the person in advance.

4 When it is permitted to treat as an exception by law etc.

5 When disclosure or provision is indispensable to avoid danger to the life, body or property of the person or others

2) In the case of the consignment in ② of the preceding paragraph, the group companies conclude a confidentiality agreement and a contract regarding the handling of personal information with the contractor. We will manage and supervise that it is necessary and appropriate so that the contractor can manage the security of personal information.

3) Regarding ③ in the preceding paragraph, we will share personal information as follows.

Shared users:
Mitsuboshi Co., Ltd.
Media Japan Co., Ltd
Akamu Woodcraft Co., Ltd
Takenaka Bag Co., Ltd

Personal information used with shared use:
Information on purchase records or inquiries regarding names, addresses, email addresses, products/services, etc.

Responsible for shared use:
Tozando Co., Ltd. 
451-1 Shinhakusuimaru-cho, Kamigyo-ku Kyoto, Japan

President: Takahiko Kimura
Chief Privacy Officer: Toshihide Kimura

5. Transfer of personal information overseas

When providing personal information to third parties such as outsourced companies and overseas businesses including joint users, the company and the group companies will take necessary and appropriate measures in accordance with the provisions of laws and regulations

6. Responding to inquiries, requests for disclosure, correction, suspension of use

If we receive an inquiry about the handling of your personal information or a request for disclosure, correction, suspension of use, etc., we will confirm that the inquiry or request is made by you. We will respond appropriately and promptly after receiving it.

If we receive an inquiry about the handling of your personal information or a request for disclosure, correction, suspension of use, etc., we will confirm that the inquiry or request is made by you. We will respond appropriately and promptly after receiving it.

Contact: info@tozando.co.jp

451-1 Shinhakusuimaru-cho, Kamigyo-ku Kyoto, Japan

7. Handling of personal information on our website

1) About the use of cookies

Our website uses cookies for the following purposes.
* Cookies are technologies for storing and reusing information that has been accessed on websites.
* Cookies do not include personal information (name, address, date of birth, email address, etc.) of website users.

1 To enable website users to omit the task of entering a password each time they use the membership service.

2 To statistically process website user access and help improve the service of our website.

3 To provide services that meet the interests of website users, or to customize them according to individual customers.

 2) Consent to use cookies

The user refuses to consent on the confirmation screen of whether or not to agree to cookies displayed on our website, and even after agreeing, refuses to use cookies by setting the browser.
If you refuse to use cookies, the content of the services available on our website may be limited or you may not be able to use some of the services.

3) About using Google Analytics

Google Analytics is a website analysis tool provided by Google and uses cookies provided by Google. We may use Google Analytics to collect access information and user information (interest, gender, age group), but we do not identify individual users. If you do not consent to use Google Analytics, please download and install the Google Analytics opt-out add-on in your web browser.

4) Information such as when and where the user of our website accessed is stored as an access history (log) on our web server or ASP type measurement server. We may use these data for the purposes of the following items, but we cannot identify individual website users with these data.

1 To clarify the cause of the problem that occurred on the server and solve the problem

2 For managing our website

8. Revisions and notices of this Privacy Policy

We may change all or part of this privacy policy. In that case, we will announce the changes on our website.

Takahiko Kimura

President,

Tozando Co., Ltd.